At jackpot game, we believe a good game is a controlled game. This page provides all the tools, guidance, and resources you need to stay safe and play more responsibly.
Jackpot game is more than just a gaming platform — we are a community that genuinely cares about every member's wellbeing. We understand that for most players, playing at an online casino is a form of fun entertainment. It is a way to unwind after a long day, or to enjoy leisure time with family and friends.
However, we also recognise that for some individuals, wagering can become something difficult to control. This is why jackpot game invests seriously in its responsible gaming programme — not as a formality, but as a genuine responsibility we uphold.
Our philosophy is simple: a good game is one you choose consciously, with a budget you set yourself, within a timeframe you fully control. When gaming starts to feel like a burden or a compulsion — rather than a choice — that is a sign it is time to take a break and seek support.
This page contains everything you need — from control tools you can use right away, to warning signs to watch out for, to support resources if you or someone you know needs help. We are here for you, every step of the way.
All these tools are available directly in your account settings — no need to contact support to activate them.
Set the maximum amount you can deposit within a given period. Limit reductions take effect immediately.
Set a maximum session time limit and receive reminders when you are approaching that limit.
If you feel you need a short break, use the temporary break feature without having to close your account entirely.
The strongest option — block yourself from the platform for an extended period or permanently.
You can activate any of these control tools in under two minutes by following these steps:
Click the Login button at the top of the page and enter your login credentials. Make sure the connection is secure (look for the padlock icon in your browser).
Click your profile icon in the top right corner, then select "Account Settings" or "Game Controls" from the dropdown menu.
You will see all available control tools — deposit limits, time limits, temporary breaks, and self-exclusion — clearly laid out.
Select the type of control you want, enter the appropriate value or duration, and confirm your choice. Stricter limits take effect immediately.
If you are experiencing any difficulties or would like additional help, our support team is available 24/7 via live chat within the platform.
Recognising the early signs is the most important first step. Watch out if you or someone close to you shows any of the following signs:
Playing longer or spending more than planned — and this happens repeatedly even after you have decided to stop.
Using savings, rent money, or daily essential funds for wagering activities, or borrowing money to keep playing.
Feeling anxious, irritable, or uncomfortable when you cannot play, or when trying to cut down on playing time.
Hiding your playing habits from family or friends, or feeling ashamed and guilty about the amount of time or money spent on gaming.
Continuing to play in an attempt to "win back" money already lost — known as "chasing losses" — is a serious warning sign.
Playing activity has started interfering with your work, family relationships, health, or other daily responsibilities in your life.
If you recognise yourself in any of the signs above, that is not a sign of weakness — it is a sign that you are brave enough to acknowledge it. The next step is to reach out to our support team or activate the control tools in your account right now.
Answer the following questions honestly. If your answer is "Yes" to three or more questions, we encourage you to speak with someone or use the available control tools.
Have you ever taken time off work or skipped school due to gambling activities?
Have you ever played until you spent all the money you had on you that day?
Have you ever borrowed money — from family, friends, or any other source — specifically to fund your gaming?
Have you ever felt the need to hide your playing habits from people close to you?
Have you ever felt stressed, depressed, or hopeless as a result of gaming losses?
Have you ever played to "win back" money you already lost, more than once?
Has someone close to you ever expressed concern or worry about your gaming habits?
Jackpot game's KYC process ensures that only individuals aged 21 and above can register and play. Identity verification is carried out before any withdrawal is processed.
View a summary of your playing activity — including total time, deposits, and wins — directly in your account to help you make more informed decisions.
Jackpot game sends alerts when you are approaching a deposit or time limit you have set yourself — so you always stay aware of your current activity.
We actively share information about the risks of wagering and how to play more responsibly through our platform — not only after a problem has already arisen.
Our 24/7 support team is trained to identify signs of problem gambling and respond with empathy and genuine assistance, not just technical answers.
Jackpot game does not contact players who are in a break or self-exclusion period with promotional offers that could tempt them to return before they are ready.
If you feel the situation is getting out of control, do not wait. Activate self-exclusion now or contact our support team.
Register with jackpot game and make full use of all our responsible gaming tools.
Register for Free Already have an account? LoginWe are by your side — with control tools, 24/7 support, and a commitment to every player's wellbeing.